Policy Page

Privacy Policy | Gluten Free Show


The Gluten Free Show is presented by Gluten Free Cook (ABN 89 6107 660 80) of Suite 10, 327 Clarendon Street, South Melbourne 3205
Our website addressees are http://www.glutenfreecook.com.au and  http://www.glutenfreeshow.com.au (This site) The primary activities of the business is online business communities, advertising, education and events. The Gluten Free Show is one event that is owned, operated and managed by us Gluten Free Show. 


Comments


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.


An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. Should you have any concerns in relation to published content this should be directed to [email protected] 


Media


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Cookies


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.


If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.


When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.


If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


Embedded content from other websites


Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.


These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with


If you request a password reset, your IP address will be included in the reset email.


How long we retain your data


If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.


For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What rights you have over your data


If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Should you have any concerns these should be provided in writing and submitted to our privacy officer via [email protected] 


Where your data is sent


Visitor comments may be checked through an automated spam detection service.

 

Terms and Conditions – Event Attendees / Registered Individuals

 

Definitions:

(a) “You” or “your” refers to the
attendee; (b) “I,” “my,” or “me” refers to the
individual entering information; (c) “information” means any personal
details provided; (d) “Show” refers to the event you registered for.

Purchasing Information

You are purchasing your tickets for this event from
Gluten Free Cook, operating as The Gluten Free Show (ABN: 89 6107 660 80). Our
office is located at Suite 10, 327 Clarendon Street, South Melbourne, 3205. For
inquiries, please contact us at 1300 578 147 or via email at [email protected]. Note
that we do not utilize third-party ticketing companies; hence, your receipt
will reflect our business name, Gluten Free Cook.

 

Delivery of Your Tickets

 

Your tickets will be delivered electronically via email
(E-tickets). You can either print these tickets or present them on your phone
or tablet at the event for scanning at the entrance. Your e-ticket will be sent
immediately after your purchase is completed.

 

Processing and Credit Card Fees

 

Any processing or credit card fees will be clearly
indicated during the purchase process. If there are no fees shown, it means
your purchase is fee-free.

 

Refund and Returns

 

Refunds and returns are governed by the policies of
Gluten Free Cook. All transactions are final, with no refunds allowed unless
mandated by law. If the event is canceled, refunds will be issued to ticket
holders. For postponed events, your tickets will be valid for the new dates.

 

Security

 

All transactions are secured with 128-bit SSL encryption
to protect your personal and credit card information. Payments are processed
directly through Stripe, and your credit card details will not be stored on our
servers.

 

Privacy Policy

 

Your personal information is collected to facilitate
ticket purchases and event entry. This information may be shared with Gluten
Free Cook to communicate important event details. If you wish to be removed
from our lists, please contact us at [email protected].

 

Competitions

 

Gluten Free Cook, along with our exhibitors, sponsors,
and partners, may run competitions where we collect information based on your
consent. This collection will be managed in accordance with our Privacy Policy
and the guidelines outlined in these Terms and Conditions. By participating,
you agree to accept marketing materials from the event organizer and
acknowledge that you are providing consent for us to communicate with you in
accordance with spam compliance regulations.

 

Event Photography and Videography Policy

 

By registering for the event, you acknowledge and consent
to onsite photography and videography for marketing purposes by Gluten Free
Cook. If you do not wish for your image to be used, please inform our events
team onsite or email [email protected]
in advance. Unauthorized photography is strictly prohibited and may result in
removal from the event and deletion of content.

 

Canvassing Policy

 

Canvassing is not permitted at the event. Any individuals
found engaging in canvassing activities will be removed from the event.

 

General Terms

 

By entering your details, you agree to the terms listed
below. Scanning your QR code at any exhibitor’s stand indicates your consent
for your details to be shared with them, subject to their terms and conditions.

 

Definitions:

(a) “You” or “your” refers to the
attendee; (b) “I,” “my,” or “me” refers to the
individual entering information; (c) “information” means any personal
details provided; (d) “Show” refers to the event you registered for.

 

Agreement Confirmation

 

I confirm that the information provided is accurate,
particularly my email address. I consent to my personal information being used
for current and future promotions by Gluten Free Cook and its affiliates. I
also agree that my details may be used for competitions and that I authorize
the publication of my information concerning competition results.

 

I indemnify Gluten Free Cook against all claims, except
in cases of fraud. Liability for any claims arising from this agreement will
not exceed $50. I agree to the terms and conditions outlined herein and the
associated disclaimer.

Terms and Conditions for Exhibitors, Partners, and
Advertisers at The Gluten Free Show

 

Business Details

 

You are engaging with Gluten Free Cook, operating as The
Gluten Free Show (ABN: 89 6107 660 80). Our office is located at Suite 10, 327
Clarendon Street, South Melbourne, 3205.
For inquiries, please contact us at
1300 578 147 or via email at [email protected].

 

Photography and Videography Policy

 

By participating in The Gluten Free Show, you acknowledge
that photography and videography will take place during the event. Requests for
official photography related to your business may be sent to the event
organizers at [email protected].
Unauthorized photography is prohibited and may lead to removal from the event.

 

Cancellation Policy

 

A 50% deposit is required to secure your participation in
the event. The following cancellation terms apply:

– Cancellations made 30 days prior to the event will
receive a refund less a 20% administrative and logistics fee.

– Cancellations made between 30 to 20 days prior will
result in forfeiture of 100% of the deposit.

– Cancellations made 20 days or less prior to the event
will result in forfeiture of 100% of the contracted commitment/booking.

 

The notice period refers to days leading up to the bump-in day, not the event commencement or conclusion. No exhibitor, partner,
or advertiser will be permitted onsite unless full payment has been received.
Non-participation due to this clause does not waive the obligation to make full
payment. If debt collection is necessary, all administrative collection and
recovery costs, both internal and external, will be passed onto the exhibitor,
partner, or advertiser. This may also include additional interest calculated at
+10% per 30 days (trailing) post due date outside of specified fees.

 

Public and Product Liability and Indemnity Insurance

 

Exhibitors, partners, and advertisers are required to
provide public and product liability and indemnity insurance to the value of
$20 million. A certificate of currency must be submitted to the event organizer
14 days prior to the event. Failure to provide this documentation will result
in the inability to bump in and attend onsite, and the cancellation policy will
be enforced with full terms and conditions applied.

 

Food Sampling and Handling

 

All food sampling and handling must comply with food
safety laws and guidelines. Participants must adhere to all requests specified
by the venue and event organizer.

 

Canvassing Conditions

 

Canvassing for any business other than the primary
business and trading name specified on the booking form is strictly prohibited.
Any violation of this policy will result in removal from the event.

 

Onsite Trading Practices

 

You agree to comply with trading practices that meet and
comply with both state and federal consumer trading laws, policies, and
guidelines. You indemnify and waiver any responsibility of the event organizer
where your business has not acted in accordance with these laws, policies, and
guidelines.

 

Compliance with OH&S Guidelines

 

Exhibitors, sponsors, and advertisers must comply with
Occupational Health and Safety (OH&S) guidelines and agree to participate
in inductions enforced by the venue and/or event organizer prior to or during
the event. Failure to comply will result in the application of full terms and
conditions for non-participation or attendance.

 

Branding Permissions

 

Any branding or marketing materials that reference the
event name, including logos, require full permission from the event organizers.
Please direct requests to [email protected].

 

Competitions and Data Collection

 

Competitions and data collection may be conducted onsite,
and must comply with applicable laws and management policies enforced by state
and federal consumer and business regulators. By engaging in such activities,
you waive Gluten Free Cook from any liability related to the conduct of these
activities.

 

Working with Children Check

 

A Working with Children Check may be requested by the
event organizer. It is the responsibility of the exhibitors, sponsors, and
advertisers to ensure compliance with legal law enforcement requirements to
ensure public safety.

 

Agreement Confirmation

 

I confirm that the information provided is accurate,
particularly my email address. I consent to my personal information being used
for current and future promotions by Gluten Free Cook and its affiliates. I
also agree that my details may be used for competitions and that I authorize
the publication of my information concerning competition results.

 

I indemnify Gluten Free Cook against all claims, except
in cases of fraud. Liability for any claims arising from this agreement will
not exceed $50. I agree to the terms and conditions outlined herein and the
associated disclaimer.

 

By participating in The Gluten Free Show, you agree to
these Terms and Conditions as specified for Exhibitors, Partners and Advertisers as well as Privacy Policy and acknowledge your understanding and acceptance of all policies outlined herein.