Privacy Policy & Terms and Conditions

Privacy Policy

The Gluten Free Show is presented by Gluten Free Cook (ABN 89 6107 660 80) of Suite 10, 327 Clarendon Street, South Melbourne 3205
Our website addressees are http://www.glutenfreecook.com.au and  http://www.glutenfreeshow.com.au (This site) The primary activities of the business is online business communities, advertising, education and events. The Gluten Free is one event that is owned, operated and managed by us Gluten Free Show. 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. Should you have any concerns in relation to published content this should be directed to [email protected] 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Should you have any concerns these should be provided in writing and submitted to our privacy officer via [email protected] 

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Terms and Conditions – Event Attendees / Registered Individuals

Definitions

(a) “You” or “your” refers to the attendee;

(b) “I,” “my,” or “me” refers to the individual entering information;

(c) “information” means any personal details provided;

(d) “Show” refers to the event you registered for.

Purchasing Information

You are purchasing your tickets for this event fromGluten Free Cook, operating as The Gluten Free Show (ABN: 89 6107 660 80). Ouroffice is located at Suite 10, 327 Clarendon Street, South Melbourne, 3205. Forinquiries, please contact us at 1300 578 147 or via email at [email protected]. Notethat we do not utilize third-party ticketing companies; hence, your receiptwill reflect our business name, Gluten Free Cook.

Delivery of Your Tickets

Your tickets will be delivered electronically via email (E-tickets). You can either print these tickets or present them on your phone or tablet at the event for scanning at the entrance. Your e-ticket will be sent immediately after your purchase is completed.

Processing and Credit Card Fees

Any processing or credit card fees will be clearly indicated during the purchase process. If there are no fees shown, it means your purchase is fee-free.

Refund and Returns

Refunds and returns are governed by the policies of Gluten Free Cook. All transactions are final, with no refunds allowed unless mandated by law. If the event is canceled, refunds will be issued to ticket holders. For postponed events, your tickets will be valid for the new dates.

Security

All transactions are secured with 128-bit SSL encryption to protect your personal and credit card information. Payments are processed directly through Stripe, and your credit card details will not be stored on our servers.

Privacy Policy

Your personal information is collected to facilitate ticket purchases and event entry. This information may be shared with Gluten Free Cook to communicate important event details. If you wish to be removed from our lists, please contact us at [email protected].

Competitions

Gluten Free Cook, along with our exhibitors, sponsors,and partners, may run competitions where we collect information based on yourconsent. This collection will be managed in accordance with our Privacy Policyand the guidelines outlined in these Terms and Conditions. By participating,you agree to accept marketing materials from the event organizer andacknowledge that you are providing consent for us to communicate with you inaccordance with spam compliance regulations.

Event Photography and Videography Policy

By registering for the event, you acknowledge and consentto onsite photography and videography for marketing purposes by Gluten FreeCook. If you do not wish for your image to be used, please inform our eventsteam onsite or email [email protected] advance. Unauthorized photography is strictly prohibited and may result inremoval from the event and deletion of content.

Canvassing Policy

Canvassing is not permitted at the event. Any individualsfound engaging in canvassing activities will be removed from the event.

General Terms

By entering your details, you agree to the terms listedbelow. Scanning your QR code at any exhibitor’s stand indicates your consentfor your details to be shared with them, subject to their terms and conditions.

Definitions

(a) “You” or “your” refers to the attendee;

(b) “I,” “my,” or “me” refers to the individual entering information;

(c) “information” means any personal details provided;

(d) “Show” refers to the event you registered for.

Agreement Confirmation

I confirm that the information provided is accurate,particularly my email address. I consent to my personal information being usedfor current and future promotions by Gluten Free Cook and its affiliates. Ialso agree that my details may be used for competitions and that I authorizethe publication of my information concerning competition results.

I indemnify Gluten Free Cook against all claims, exceptin cases of fraud. Liability for any claims arising from this agreement willnot exceed $50. I agree to the terms and conditions outlined herein and theassociated disclaimer.

Terms and Conditions for Exhibitors, Sponsors, and Advertisers at The Gluten Free Show

Business Details

You are engaging with Gluten Free Cook, operating as The Gluten Free Show (ABN: 89 6107 660 80). Our office is located at Suite 10, 327 Clarendon Street, South Melbourne, 3205. For inquiries, please contact us at 1300 578 147 or via email att [email protected].

Photography and Videography Policy

By participating in The Gluten Free Show, you acknowledge that photography and videography will take place during the event. Requests for official photography related to your business may be sent to the event organizers at [email protected] . Unauthorized photography is prohibited and may lead to removal from the event.

Cancellation Policy

A 50% deposit is required to secure your participation in the event. The following cancellation terms apply:

– Cancellations made 30 days prior to the event will receive a refund less a 20% administrative and logistics fee.

– Cancellations made between 30 to 20 days prior will result in forfeiture of 100% of the deposit.

– Cancellations made 20 days or less prior to the event will result in forfeiture of 100% of the contracted commitment/booking.

The notice period refers to days leading up to the bump-in day, not the event commencement or conclusion. No exhibitor, partner, or advertiser will be permitted onsite unless full payment has been received. Non-participation due to this clause does not waive the obligation to make full payment. If debt collection is necessary, all administrative collection and recovery costs, both internal and external, will be passed onto the exhibitor, partner, or advertiser. This may also include additional interest calculated at +10% per 30 days (trailing) post due date outside of specified fees.

Public and Product Liability Insurance

Exhibitors, sponsors, and advertisers are required to provide public and product liability and indemnity insurance to the value of $20 million. A certificate of currency must be submitted to the event organizer 14 days prior to the event. Failure to provide this documentation will result in the inability to bump in and attend onsite, and the cancellation policy will be enforced with full terms and conditions applied.

Food Sampling and Handling

All food sampling and handling must comply with food safety laws and guidelines. Participants must adhere to all requests specified by the venue and event organizer.

Canvassing Conditions

Canvassing for any business other than the primary business and trading name specified on the booking form is strictly prohibited. Any violation of this policy will result in removal from the event.

Onsite Trading Practices

You agree to comply with trading practices that meet and comply with both state and federal consumer trading laws, policies, and guidelines. You indemnify and waive any responsibility of the event organizer where your business has not acted in accordance with these laws, policies, and guidelines.

Compliance with OH&S Guidelines

Exhibitors, sponsors, and advertisers must comply with Occupational Health and Safety (OH&S) guidelines and agree to participate in inductions enforced by the venue and/or event organizer prior to or during the event. Failure to comply will result in the application of full terms and conditions for non-participation or attendance.

Branding Permissions

Any branding or marketing materials that reference the event name, including logos, require full permission from the event organizers. Please direct requests to  [email protected].

Competitions and Data Collection

Competitions and data collection may be conducted onsite, and must comply with applicable laws and management policies enforced by state and federal consumer and business regulators. By engaging in such activities, you waive Gluten Free Cook from any liability related to the conduct of these activities.

Working with Children Check

A Working with Children Check may be requested by the event organizer. It is the responsibility of the exhibitors, sponsors, and advertisers to ensure compliance with legal law enforcement requirements to ensure public safety.

Agreement Confirmation

By participating in The Gluten Free Show, you agree to these Terms and Conditions – Exhibitors, Partners and Advertisers and Privacy Policy as published on this website and provided electronically upon request and you acknowledge your understanding and acceptance of all policies outlined herein.